Terms of Service
Last updated: January 2, 2025
This Terms of Service ("Terms") governs your use of the Zuvy AI platform and any related services (collectively referred to as "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. About Us
Zuvy provides an AI-powered platform designed to assist insurance adjusters in simplifying and streamlining the claims process. The Services include tools for claims analysis, automated reporting, messaging, and other functionalities to enhance operational efficiency.
2. Privacy and Data Usage
We value your privacy and are committed to protecting your personal and professional information in compliance with applicable laws and regulations. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
Data Ownership
You retain ownership of all data you upload to the platform. By using the Services, you grant us a non-exclusive, royalty-free, worldwide license to process and analyze your data solely for the purpose of providing the Services.
Compliance
You are responsible for ensuring that any data shared with us complies with applicable laws, including but not limited to data protection and privacy regulations.
3. Registration and Account Security
To access the Services, you must have an account. You agree to provide accurate and up-to-date information during registration and maintain the confidentiality of your login credentials.
- Any activity conducted under your account.
- Informing us immediately of any unauthorized access to your account.
- Ensuring that your use of the Services complies with all applicable laws and regulations.
4. Service Availability and Changes
We strive to ensure uninterrupted access to the Services. However, we do not guarantee that the Services will always be available or error-free. Scheduled maintenance, updates, or unforeseen circumstances may temporarily disrupt availability.
- Modify, update, or discontinue the Services at any time without prior notice.
- Restrict access to certain features or the entire Service in specific jurisdictions.
5. Age and Eligibility
The Services are intended for professional use by individuals who are 18 years or older and have the legal authority to enter into binding agreements. By using the Services, you confirm that you meet these eligibility requirements.
6. Prohibited Activities
You agree not to engage in any of the following prohibited activities while using the Services:
- Submitting false or misleading claims data.
- Attempting to reverse-engineer or copy the AI models.
- Using the Services for unlawful, fraudulent, or malicious purposes.
- Interfering with or disrupting the functionality of the platform.
- Accessing the Services through unauthorized means.
7. Intellectual Property
Our Content
All intellectual property rights in the Services, including but not limited to software, algorithms, user interfaces, and trademarks, belong to Zuvy Technologies Limited.
User Content
You retain ownership of any data or content you provide but grant us a license to use it as necessary to provide the Services.
8. Payment Terms
Access to the Services may be subject to fees. You agree to pay all applicable charges as outlined during the registration or subscription process.
Refunds
All fees are non-refundable unless expressly stated otherwise in a separate agreement or required by law.
9. Disclaimers
The Services are provided "as is" without any warranties of any kind, express or implied. We do not warrant that the Services will meet your specific requirements or be free from errors, interruptions, or security breaches.
Contact Us
For any questions or concerns about these Terms, please contact us at [email protected]
By using the Services, you acknowledge that you have read, understood, and agree to these Terms.